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Dates and Venue

29 - 30 April 2026 | ExCeL London

Closing the generational skills gap on UK’s frontline

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Closing the generational skills gap on UK’s frontline

23 Apr 2025
HR Tech Seminar Theatre 3

Join us for an engaging discussion on one of the most pressing and under-discussed challenges in today’s workplace: the widening skills gap between generations in the frontline workforce. Drawing on latest research, this panel will dive into the dynamics between Gen Z and Baby Boomers, the impact on retention and productivity and current barriers to career progression.

Discover practical solutions to help HR leaders address these challenges while building a more connected, collaborative workforce ready for today’s challenges and tomorrow’s opportunities.

Key takeaways for HR leaders:

  • Learn simple methods to encourage knowledge-sharing and mentorship between older and younger frontline workers.
  • Understand how addressing generational tensions can directly improve employee retention and engagement.
  • Discover practical tools to modernise frontline training and communication, making upskilling more accessible and effective.
Speakers
Abby Guthkelch, VP – Executive Advisory - Flip
Phil Fryer, Group Head of I.T. - Safestore
Carolyn Deane, Head of Technology - Rural Energy and Projects - Savills
Jen Draper, Managing Director - Work Networks

OUR PARTNERS