Closing the generational skills gap on UK’s frontline
23 Apr 2025
HR Tech Seminar Theatre 3

Join us for an engaging discussion on one of the most pressing and under-discussed challenges in today’s workplace: the widening skills gap between generations in the frontline workforce. Drawing on latest research, this panel will dive into the dynamics between Gen Z and Baby Boomers, the impact on retention and productivity and current barriers to career progression.
Discover practical solutions to help HR leaders address these challenges while building a more connected, collaborative workforce ready for today’s challenges and tomorrow’s opportunities.
Key takeaways for HR leaders:
- Learn simple methods to encourage knowledge-sharing and mentorship between older and younger frontline workers.
- Understand how addressing generational tensions can directly improve employee retention and engagement.
- Discover practical tools to modernise frontline training and communication, making upskilling more accessible and effective.